Frequently Asked Questions
Both our cleansing and moisture shampoo, and deep conditioner are suitable for all types of hair, however our styling products are crafted for Curly/Wavy hair and will work best on them.
We believe that hair fall can be caused for a number of reasons, and sometimes switching to sulphate and silicone free products can immensely help reduce hair fall. However, we do not guarantee in any way that it will solve your hair fall. Please do consult a doctor regarding other health issues that may cause it.
The product that we recommend is dependant on your need! Our cleansing shampoo is great for those looking to rid their hair of buildup. Our moisture shampoo is a great option for dry, sensitive and damaged scalps, it has very little lather and is great to use in the middle of the week for a quick cleanse and go!
We recommend you read more about the curly girl method. Here are a few articles to get you started! After reading these you will see we follow the CG method and can help you in your journey to embracing your curls!
Yes. Our products contain zero sulphates, silicones, harsh chemicals or mineral oils. These products will not change your color and will only improve chemically damaged hair, making it healthier.
Yes! They are suitable for all ages, and are unisex.
We recommend washing your hair using the whole 5 step routine, only once a week, and to refresh / use our evermore shampoo if needed for the other days in the week. We recommend deep conditioning once a week too! Otherwise just use Mellow ( our deep conditioner) as a normal rinse out conditioner and even a leave in for added moisture.
We have two shampoos! One is Squeaky, our cleansing shampoo. This shampoo is best used once a week, it maintains the pH balance of your scalp, helps fight dandruff and itchiness, and is perfect to remove product buildup.
Our second shampoo is Evermore, our moisturising shampoo. This shampoo can also be used alone, with no conditioner, as its purpose is to moisturise overly dry/damaged hair! It is best used when your hair needs a quick dose of cleansing and conditioning in the middle of the week! This one is also best used on younger children’s scalps.
We recommend discontinue use immediately and contact your physician. They can provide you details on what ingredients you may have had a reaction to.
No! We do not sell the cotton bags individually.
Yes! Please email us at [email protected] with your order number and we will send your travel kit without the cotton bag if necessary.